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Terms of service

Last updated 18.10.2026

These terms apply between CT Sunrise Investments (Private) Limited (trading as MyBooks.Africa, "we", "us") and the company that subscribes to MyBooks.Africa ("you"). By applying for an account or using the service, you accept them on behalf of your company.

1. A service for businesses

MyBooks.Africa is online accounting software for companies and other registered businesses. It is not offered to consumers. The person who applies confirms that they are authorised to act for the company.

2. Application and account

Every application is reviewed. We may ask for more information and may decline an application without giving reasons. The details and documents you provide (company registration, VAT or tax number, certificate of incorporation, proof of identity) must be true and current, and you tell us when they change.

You sign in with a one-time link sent to your email address. You are responsible for keeping access to that mailbox secure and for everything done by the users you invite. Keep at least two owners, so that someone can always invite new users.

Every 2 years we ask you to confirm your company details and upload current documents (for example the list of directors and the proof of identity of an owner or director), under Settings, Company documents. If a validation stays overdue for a long time, we may pause the account until it is completed.

If your company loses access, you can ask us to recover it. We restore access only after checking identity documents and the authority to act for the company, we inform the other owners, and we record the recovery in your activity log.

3. Price and payment

  • The first year costs USD 150 for every company we approve, paid in advance by card after approval. This first-year fee pays for the encryption and security of your company data (encrypted connections, the document vault, the separation of your books, security updates and secure hosting), not for a software licence.
  • From the second year the subscription costs USD 500 per company per year, paid in advance for twelve months. The price shown when you pay applies. Unless you choose automatic renewal when you pay, nothing is charged automatically: if you do not renew, your account simply pauses and you can still download your data.
  • The subscription mainly pays for keeping your data safe: secure hosting, backups, and staying up to date with new security threats. It is how we earn our money, so we never need to sell your data. Your figures are shared only when you send a lender pack yourself (see section 5).
  • Payment is made by card through our payment provider Payrexx, or by bank transfer when we have agreed this with you. We never see or store your card details.
  • Discount codes and promotions apply to the first year only, as shown where they are offered.
  • Where VAT or other taxes apply to the subscription, they are shown on the invoice.
  • We may change the price for future years. We tell you at least 30 days before your next renewal.
  • Add-ons. Financing readiness is offered as an optional add-on for an additional yearly price shown in the app. We may in future offer other features, such as payroll, business plans or financing readiness, as optional add-ons for an additional price. We tell you at least 30 days in advance. Whatever you entered in a feature stays yours: it is kept, and it is always part of your data download, also if you do not take the add-on.
  • Free business planner. Anyone can use the business planner free of charge, without a company, approval or payment. It gives access to the business plan only. These terms apply to it as far as they fit; the sections on the subscription and payment do not. We may change or end the free planner; we tell you at least 30 days in advance and you can download or move your plans before. You can delete your planner account at any time. The planner calculates what follows from the figures you enter: it is not financial, tax or investment advice and no promise of any result.

4. Term, renewal and cancellation

The subscription runs for one year from payment. Unless automatic renewal is shown when you pay, it ends after that year and you renew it yourself from the Subscription page. Where automatic renewal is used, you can cancel at any time before the renewal date and the subscription then ends at the end of the paid year.

Fees already paid are not refunded, except where the law requires it, or where we end the service for reasons that are not your fault. In that case we refund the unused part of the year.

5. Your data

The data you enter (contacts, products, documents, bookings, bank transactions) belongs to you. Only the people you invite can see it. Our admin tools do not show the contents of your books and cannot sign in as you.

You can take your data with you. Under Settings, Your data, an owner can download a complete copy at any time, also after the subscription has ended: one spreadsheet (CSV) per area, a complete JSON file and an explanation of every file. There is no charge and no notice period. If you leave, you can ask us to delete all your data from the same page; we confirm with you by email before deleting, and complete it within 30 days.

For personal data inside your books, such as your customers' and suppliers' contact persons, you are the data controller and we process that data only on your behalf and on your instructions, in line with the Cyber and Data Protection Act [Chapter 12:07]. We do not use it for our own purposes.

Financing. Financing readiness and lender packs are optional and off until an owner switches them on. The score and the pack are worked out from your own books inside your account. A pack is shared only when an owner sends it to a lender of your choice, by a link that expires after 30 days and that you can withdraw at any time; switching financing off withdraws all links. The figures are yours: we do not check, audit or vouch for them, and any financing decision is the lender's alone. We are not a lender or a broker of credit and give no financial advice. If a partner lender finances your company after you applied through us, the partner may pay us a referral fee; you never pay us for it.

After your subscription ends, we keep your books for at least 12 months so you can renew and continue, and you can still download them. After that we may delete them. You remain responsible for keeping your business records for the period the law requires.

6. Your responsibilities

MyBooks.Africa is a tool. You are responsible for what you book, for your VAT returns and tax filings with ZIMRA or any other tax authority, and for your statutory accounts. The software and the guide are not professional advice.

You will not use the service for anything unlawful, to store content you have no right to use, to attempt to access other customers' data, or to overload or attack the service.

7. Availability

We work to keep the service available at all times and to back up your data, but we cannot promise uninterrupted operation. We announce planned maintenance where possible.

8. Liability

As far as the law allows, our total liability for any claim connected with the service is limited to the fees you paid us in the twelve months before the claim, and we are not liable for indirect losses such as lost profit or lost business. This does not limit liability for fraud or for anything that cannot be limited by law.

9. Suspension and termination

We may suspend or close an account if fees are not paid, if the information in the application turns out to be false, or if the service is misused. Where possible, we warn you first and give you time to fix the problem.

10. Changes to these terms

We may update these terms. We email account owners at least 30 days before a material change takes effect. If you do not agree, you can stop using the service before the change takes effect.

11. Law and courts

These terms are governed by the laws of Zimbabwe. The courts of Harare have jurisdiction, unless the law gives you another forum you cannot waive.

12. Contact

CT Sunrise Investments (Private) Limited, Harare, Zimbabwe, Zimbabwe. Email admin@mybooks.africa.